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Month: June 2010

Windows 7 logon problem

Today I got a mail from one of my friends talking about a software Solutio, which the site claims as “Anti”-Frustration software. Out of curiosity I have installed it and then rebooted my system. Once the system started, I found a loading message from Soluto and because of my impatience closed it. There is one thing observed, that my Windows 7 theme is replace with a classic windows theme. I am actually “frustrated” with this and closed the loading and then rebooted the system. Here started the problem!

After restart, When I enter my password to login, I found this error on the login screen – “The User Profile Service failed the logon. User profile cannot be loaded.”. Initially I thought the password was wrong, but its not. Then not knowing what to do, I called my IT staff to help me out. And our IT guys took good time with trail-and-error approached. “Frustrated” with what they are doing, I started googling (oops searching!) and then found the following link (LINK SECTION) which has a solution. Oh I forgot to inform you, I do not have administrator privilages on my system, so I “requested” my IT guy to follow those instruction. Since those instructions want the registry to be editted he was scared to do so, with the fear that it might screw up the complete stuff. He somehow logged to into Administrator account uninstalled Soluto and did some changes to User Profile Service and I was able to login. But this did not solve the problem. My profile is not being loaded properly, a TEMP account has been created instead everytime I try to login. Then after many calls to IT helpdesk, there came a sharp guy who did the same steps mentioned in the LINK that finally help me login. Happy Ending!!

Hope this link might be of use:

LINK SECTION : This link says that this problem is observed both in Vista and Windows 7 – http://www.vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html

I am not sure if Soluto is the reason for this problem, but this Anti-frustration software installation ended with this post 😛

The User Profile Service failed the logon. User profile cannot be loaded.

ranganathg Windows Leave a comment June 1, 2010February 23, 2011 1 Minute

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